![]() ![]() We value your business and appreciate the opportunity to make things right. This means that the refund amount will be equal to the purchase price minus the cost of shipping and the 25% restocking fee. If the item has already been shipped or you wish to return the item, a 25% restocking fee will be charged in addition to the cost of shipping. Please note that return shipping fees will apply for all refunds. In order to qualify for a refund, items must be returned in their original condition, with all packaging and materials included. We will be happy to assist you with the return process and answer any questions you may have. ![]() To request a refund, simply contact our friendly support team within 14 days of receiving your order. We offer a hassle-free return and refund policy to ensure that our customers are satisfied and have a positive experience shopping with us. If you are not completely satisfied with your purchase, please don't hesitate to contact us. We strive to provide high-quality products and excellent customer service, but we understand that sometimes things don't go as planned. We hope you have a comforting and enjoyable shopping experience with us.Īt Lux Home Decor, customer satisfaction is our top priority. Thank you for choosing Lux Home Decor for your home decor needs. This helps to protect your personal and financial information and ensures that your order can be processed smoothly. These policies help to protect both the company and the customer, and ensure that any issues can be resolved smoothly.īefore submitting an order, be sure to review and double-check your shipping, contact, billing, and payment information for accuracy. If the item has already been shipped, a 25% restocking fee will be charged, in addition to the cost of shipping. If an order is cancelled after 24 hours, a 25% restocking fee will be charged. It is important to note that orders can be cancelled within 24 hours without penalty. At Lux Home Decor, customer satisfaction is our top priority, and we are committed to providing the best shopping experience possible. We want you to feel reassured that we are here to support you and make your shopping experience as positive as possible. Our friendly customer service team is always here to help, and we want you to feel completely comfortable and confident with your purchase. ![]() If for any reason you need to return or exchange an item, just let us know and we'll make the process easy for you. We'll even reach out to schedule a delivery time that works best for you, so you don't have to worry about coordinating the delivery yourself. Our team of professionals will handle every aspect of delivery, including transportation, handling, and setup of your items in your home. When you make a purchase with us, you can enjoy free nationwide shipping and white glove delivery with every order. ![]()
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